Chat with an xfinity agent of Technology
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XfinityApr 16, 2022 · Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the ...@user_799c32 I am sorry to hear you lost contact with your chat agent we would not be able to have that agent reach out to you directly. ... You can also get help with our Xfinity mobile services by SMS Text Message: 1 (888) 936-4968 and over the phone directly by calling 1 (888) 936-4968. 0. 0.I had an xfinity chat employee straight off the xfinity.com website steal my SSN, banking Info, credit card, and charge hundreds of dollars of a new smart phone and an expensive new phone plan to my account. He also confirmed the order while I was actively on the phone with the fraud department and then later activated the phone line.Dear XFINITY service, I am a new customer, who started to join Xfinity internet Last November with 75 Mbps plan of ~ 29.9$ per month, contract 1 year. ... I contacted to live chat agent again, and they lied again and changed my plan to 400 Mbps with the same price as my formed deal (30$) + award of 100$ gift card. Now I have seen …Ask is the virtual assistant of Comcast, a leading provider in TV/Internet/Phone. Ask is knowledgeable in all things Comcast, including set-up instructions, sales assistance, and troubleshooting. Additional comments by developer NoHold: A leading provider in TV/Internet/Phone has partnered with the leading provider …Hello, so wow I am very unhappy right now with you guys. I went to the xfinity mobile side and brought up a chat bubble with an agent about my expired gift card. Was then given a number, I really w...Learn how to manage your personal information, preferred contact methods, and more. Account. Alerts and Appointments. Equipment and Services.Learn how you can request a callback from a Xfinity customer care agent.Nov 2, 2023 · I'm really frustrated that I've had to chat with the Xfinity live chat agent function 3 times since moving to my new place, and 2 out of the 3 times I have had the service reps asking me inappropriate questions and pushy sales tactics.Need to Chat with Xfinity Support. Chat Agent Upgraded my account without my consent. All I wanted was a credit for an outage yesterday and the day before. Supposedly they changed it back, but I have a new 2 year contract that expires in 2 years from today. Need to confirm and hopefully get some more credits.I have the chat logs from our first attempt with xfinity support (not the forum support), and also screen grabs. Below is my problem, where the agent says the can match the online offer - $70 month after paperless discount, 2 years, including xfi complete (free modem and unlimited data) - then they disconnect and the next agent to hop onto the ...Xfinity Mobile is a wireless service that offers flexible plans, unlimited data, and access to millions of WiFi hotspots. Whether you need help with your account, billing, device, or coverage, you can find answers and support on this webpage. You can also chat with Xfinity Assistant or call Xfinity Mobile customer service for more assistance.Chat with an agent online or get answers from Xfinity Assistant, a smart chatbot that can help you with your Xfinity services.Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant. Xfinity Assistant - Get 24/7 assistance for your questionsIf you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. Xfinity also offers a live chat feature on their website. This option allows you to chat with ...Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Nov 29, 2022 · I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused to proceed with assisting me unless i provided that ...Xfinity bill pay. (800) 934-6489 (800-Xfinity) EST. Pay your Xfinity bill by phone 24/7. Xfinity Mobile customer service number. ( 888) 936-4968 EST. Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist. Xfinity business customer service. ( 800) 391-3000 EST. Call if you are a new or existing business ...To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page ...However, the only way to obtain Xfinity Mobile assistance is by using chat on our Xfinity Mobile website or calling/texting our dedicated support team at 1 (888)936-4968. I would like to speak with someone higher up in chain to ask to please listen to my call recording ive had so many with diff agents and they all say and dont do anything but ...Please send us a direct message. To send a "Direct Message" message: • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.From You, chat agentStep 1. Call Comcast at (800) 266-2278. Input your telephone number when prompted, or push "1" if the system recognizes your phone number and asks if it's correct. Video of the Day.Get in touch with Comcast Business. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Contact Customer Service at (800) 391-3000.I really wanted to write a great experience review with a live chat agent I had, however out of habit I closed out of the window and now have no way of doing so. Please help!Hi, I am having trouble reconnecting to my chat with an agent. When chatting with an agent via the app (on my Google Pixel 4a 5g), I sometimes need to temporarily task-switch to a different app to look up some information. ... As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including ...Here's a summary of issues the past 2 months: I renewed an internet contract for $35 a month after discounts. My xfin mobile discount wasn't applying like it previously was in my old contract so the bill was $55. I contacted support again, and the agent said it was taken care of. This was not the case.CleverCracker. •. go back to chat assistant. type agent. in the response click the down arrow to reveal more options. click connect me with an agent. Choose the option you have trouble with. next click schedule a call. they will call you with real person. Reply.From Agent, Hi ***, thank you for contacting Xfinity. My name is ***. How may I help you today? From You, Hey, a $10 discount is ending in July. Can you please extend it for me? From Agent, Thank you for sharing your concern. From Agent, However, be assure, I will surely help you with the new deal. From You, ok From Agent, Thank you so much.Using our accessible chat service. Emailing [email protected]. Calling 1-855-270-0379 and saying "accessibility" or describing the issue (e.g., "large-button remote," "Audio Description"). For self-service assistance and FAQs, text "Accessibility" to 266278. You can also get help and support online at xfinity.com ...I was chatting with an online agent to lower my internet bill. He sold me a phone bundle to apply the discount credit, which he failed and told me to call in. After I called to apply the discount, the loyalty team agent charged me for an even more expensive phone without my consent, now I end up getting 2 phones sending to me.Need to Chat with Xfinity Support. Chat Agent Upgraded my account without my consent. All I wanted was a credit for an outage yesterday and the day before. Supposedly they changed it back, but I have a new 2 year contract that expires in 2 years from today. Need to confirm and hopefully get some more credits.Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Below are the options to reach the amazing Mobile team who will have the tools to help get this resolved. Text Message: 888-936-4968. Phone: 888-936-4968.Our neighbor's plumbing contractor cut through our service line so I contacted the live chat to try to get a technician sent out to inspect and repair the line ASAP. The rep I was connected to successfully moved me up the waitlist for this issue -- great! However, they then told me about how I could save $30/mo on my overall account bill by ...When you're ready to resume service on a line that you temporarily suspended, just chat with us. Remember, as the primary account holder, you can suspend service on any active lines for up to 14 days. Your service will automatically resume on the 15th day, unless you speak with an Xfinity Mobile Specialist to make other arrangements. The 14-day ...Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right - it looks like a chat bubble. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line - do not use the Employee's name! • Type your message in the text area near the bottom of the ...Back when the internet first started, excited users across the globe fell in love with the concept of communicating with people who shared their interests and lived in other states...Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant. Xfinity Assistant - Get 24/7 assistance for your questionsComcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...Sep 10, 2023 · To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page ...Please send a DM with your name and full address by doing the following: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the ...The window resets and [Edited: "Inflammatory"] on the other end keeps the window open so you can never speak to an agent again. I'm trying to activate my phone, chat window suddenly closed. Now I can't get back on chat. Getting the "You already have a window so go to that one" [Edited: "Language"] message.Oct 1, 2022 · I am reporting this to local authorities and news that Comcast chat agents asked me for social security and DOB and then all of my credit card details rather than sending me a link to do it myself securely. This 3rd party company they use for chat is putting us at risk for identity theft. I spoke with Comcast customer security assurance and put ...user_wap0kh. I was able to reach them today using 1-800-934-6489 and repeatedly expressing I wanted Customer Loyalty and a live agent (Xfinity always tries to send you to their worthless automated support). I've also seen online that 1-800-266-2278 is supposed to be a number for Customer Loyalty.I have the chat logs from our first attempt with xfinity support (not the forum support), and also screen grabs. Below is my problem, where the agent says the can match the online offer - $70 month after paperless discount, 2 years, including xfi complete (free modem and unlimited data) - then they disconnect and the next agent to hop onto the ...Azure Virtual Desktop Platform Engineer. West Chester, PA. $78K - $110K (Glassdoor est.) 25d. Comcast. Community Account Representative 2, Community Account Sales. Alpharetta, GA. $53K (Employer est.) 11d.I went to online chat with a price increase question. I was transferred to someone, and I know the party was present because I could see the blinking thing that indicates a response being keyed in. However, after 50 minutes this chat person still had not responded. I kept noting the time in my responses, since the chat app for Comcast has no ... How to chat with agent. Hi there @user_6jNov 22, 2023 · I have the chat logs from our firClick the "direct message" icon. Click the "N